1. Shipping Coverage
We deliver orders across India. Orders are processed and shipped from our warehouse to your location using reliable courier partners.
2. Order Processing Time
Orders are processed within 24-48 hours of confirmation (excluding weekends and public holidays).
You will receive a confirmation email/SMS with tracking details once your order is dispatched.
3. Estimated Delivery Time
- Metro Cities: 3-5 business days
- Tier 2 & 3 Cities: 5-7 business days
- Remote Areas: 7-10 business days
Delivery times may vary due to unforeseen circumstances such as weather conditions, strikes, or courier service delays.
4. Shipping Charges
- Free shipping on orders above ₹ 1000
- A flat shipping fee of ₹100 applies to orders below ₹1000
- Any additional charges (e.g., COD fee) will be mentioned at checkout.
5. Cash on Delivery (COD)
Currently COD option not available.
6. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS to track your package in real time.
7. Undelivered Packages
If a package is undelivered due to incorrect address or non-availability of the recipient, the order may be cancelled or reshipped upon confirmation. Additional charges may apply for re-delivery.
8. Damaged or Missing Items
- If you receive a damaged or tampered package, please refuse delivery and contact us immediately.
- If any item is missing, report it within 24 hours of delivery with images for verification.
For any shipping-related queries, please contact our support team at +917377000067.