Shipping & Delivery Policy

Shipping & Delivery Policy

1. Shipping Coverage

We deliver orders across India. Orders are processed and shipped from our warehouse to your location using reliable courier partners.

2. Order Processing Time

Orders are processed within 24-48 hours of confirmation (excluding weekends and public holidays).
You will receive a confirmation email/SMS with tracking details once your order is dispatched.

3. Estimated Delivery Time

  • Metro Cities: 3-5 business days

  • Tier 2 & 3 Cities: 5-7 business days

  • Remote Areas: 7-10 business days

Delivery times may vary due to unforeseen circumstances such as weather conditions, strikes, or courier service delays.

4. Shipping Charges

We suggest you accept all cookies from our Websites, Mobile Applications, or Services to get all the benefits outlined above.

You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Unless you have adjusted your browser settings, our system will issue cookies as soon as you visit our Websites, Mobile Applications or Services.

If you reject cookies, you may still use our Services, but your ability to use some areas of our Services, such as contests or surveys, will be limited.

5. Cash on Delivery (COD)

Currently COD option not available.

6. Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS to track your package in real time.

7. Undelivered Packages

If a package is undelivered due to incorrect address or non-availability of the recipient, the order may be cancelled or reshipped upon confirmation. Additional charges may apply for re-delivery.

8. Damaged or Missing Items

  • If you receive a damaged or tampered package, please refuse delivery and contact us immediately.

  • If any item is missing, report it within 24 hours of delivery with images for verification. For any shipping-related queries, please contact our support team at +917377000067.

V. Security of your Personal Data

The Company intends to protect your Personal Data and to maintain its accuracy, and we implement reasonable administrative, physical security, and technical controls in order to safeguard your Personal Data from unauthorised access, use and disclosure.

VI. Retention of your Personal Data

Personal Data will not be retained for a period more than necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer retention period is required by law or for directly related legitimate business purposes.

VII. Partner Websites

The Company provides links to third-party websites and services. However, the Company is not responsible for the privacy statements, practices, or the contents of such third-party websites.

VIII. How to contact us

If you have any questions regarding our privacy practices or this Privacy Notice, please contact us.

IX. Updates to this Privacy Notice

The Company may change the data privacy practices and update this Privacy Notice as and when the need arises, and the same will be made available on the Websites, Mobile Applications or while availing the Services.

Clean Nutrition.

Clean Nutrition.

Better Experience.

Better Experience.

Benefits

TSA Tekk

Regular Brands

Premium Polish Whey (Polmlek)

Premium Polish Whey (Polmlek)

Third-Party Lab Tested

Third-Party Lab Tested

No Gritty or Chalky Texture

No Gritty or Chalky Texture

Natural Allulose Sweetener

Natural Allulose Sweetener

Mixability

Mixability

100% Isolate / Low Lactose

100% Isolate / Low Lactose

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Whey Isolate vs Whey Concentrate What is the difference?

Whey Isolate vs Whey Concentrate What is the difference?

Whey Isolate vs Whey Concentrate What is the difference?

How whey protein is made

How whey protein is made

How whey protein is made

Which one should you choose?

Which one should you choose?

Which one should you choose?

Quick product guide

Quick product guide

Quick product guide

Is whey protein safe for type 2 diabetes?

Is whey protein safe for type 2 diabetes?

Is whey protein safe for type 2 diabetes?

What is whey protein?

What is whey protein?

What is whey protein?

Why do I feel bloated after consuming whey protein?

Why do I feel bloated after consuming whey protein?

Why do I feel bloated after consuming whey protein?

Who can consume whey protein?

Who can consume whey protein?

Who can consume whey protein?

Is whey protein safe for kidneys?

Is whey protein safe for kidneys?

Is whey protein safe for kidneys?

Why TSA TEKK?

Why TSA TEKK?

Why TSA TEKK?

How to consume TSA TEKK whey protein?

How to consume TSA TEKK whey protein?

How to consume TSA TEKK whey protein?